Linnea Gown - Strapless Shimmer Chiffon Dress with Scarf

If I could give this zero stars I would. I can't express enough warning. DO NOT BUY FROM THIS STORE. When this dress arrived I noticed small snags and signs of faulty design and told the team but they said it was normal. Left with no other choice ( I had a wedding that weekend and was a bridesmaid). I decided to wear it anyways. Moments after stepping into the dress the entire skirt ripped from the front. I was left with no choice but to wear it (luckily I had fashion tape to hold it together), but it looked awful! I expected more from a dress of this price and when I told the team what happened they did not care. I demanded a full refund (the dress is completely ruined) but they ignored me. So heed my warning, do not buy from this store. The dresses are cheap and they don't care about you! (not to mention the entire bodice is lined with the most uncomfortable itchy material)

We’re sorry to hear you were disappointed with your experience. However, we do want to clarify that several details in this review do not accurately reflect the communication or resolution offered by our team.

When you contacted us regarding the dress, we did respond and worked to provide options based on the circumstances. Because the dress had been worn, it was no longer eligible for a return under our policy. We also offered complimentary store credit as a goodwill gesture.

We understand how upsetting it was to experience an issue with your dress so close to an important event, and we regret that the situation was frustrating. We take concerns about our products seriously and are always willing to review reported issues and work with customers within the terms of our policies.