Whether you're shopping for prom, homecoming, formalwear, or a special occasion, we're here to make finding your dress an enjoyable and straightforward experience. Below you'll find answers to some of our most frequently asked questions about shopping at Lady Black Tie, including appointments, sizing, returns, online ordering, fitting rooms, and more. 

Do I need an appointment to try on dresses?

No appointment is necessary—we welcome walk-ins! Our store is located on the 2nd Floor at 43 Broad Street in Hudson, Massachusetts. Just follow the signs when you arrive, and our team will be happy to assist you.

What sizes do you carry in store?

We carry a range of sizes in store (00-24) with availability varying by style, designer, and current inventory. If you're looking for a particular size, our team can help you explore available options and check whether another size may be available to order online.

Does Lady Black Tie sell dresses off the rack?

Yes! We have a large selection of dresses available to purchase right off the rack, so you can take your dress home with you when you shop in store.

Availability varies by style, size, color, and season.

Do you have an online store?

Yes! In addition to shopping in store, you can browse and purchase dresses online at ladyblacktie.com

Do you carry all of the dresses on your website in store?

Our in-store inventory changes frequently due to seasonal collections, new arrivals, sales, and high demand, so we may not have every size, color, or style shown online available in store at any given time.

If you're looking for a specific dress, we recommend contacting our team at info@ladyblacktie.com to check availability before your visit.

Can I order a dress in a different size or color?

If you don't find your preferred size or color during your visit, many of our dresses are available to order online and can be shipped directly to you.

Do you carry dresses for different body types?

Absolutely. We carry a variety of silhouettes, necklines, lengths, and fabrics to help you find a style that works with your proportions and personal preferences.

Not sure where to start? Our team can help you explore different silhouettes and identify styles that may work well for the fit and look you're hoping to achieve.

How many dresses can I try on?

You may try on up to 4 dresses at a time in the fitting room. You are welcome to swap dresses during your fitting room time as you narrow down your favorites.

Is there a time limit in the fitting room?

During prom season (February-May), fitting room time may be limited to 40 minutes. If you need additional time, you're welcome to add your name back to the waitlist.

Can I bring food or drinks into the store?

To help us keep our dresses and fitting areas clean and protected, we kindly ask that food and drinks not be brought into the store.

If needed, we have a designated area where you may leave them while you shop.

What is Lady Black Tie's in-store return policy?

All in-store purchases and special orders are final sale.

We encourage you to take your time while shopping, try on your dress, and make sure you're completely happy with your selection before purchasing.

Do you offer layaway?

No, we do not currently offer layaway.

Does Lady Black Tie offer dress rentals?

No. Our dresses are available for purchase only. We do not offer formal dress, prom dress, or gown rentals.

Does Lady Black Tie offer a school registry?

No, we do not offer a school registry. Many schools now manage their own prom and dress registries through social media, which can be a helpful way to keep track of styles and colors.

What should I bring when shopping for a dress?

We recommend wearing comfortable, easy-to-change clothing and appropriate undergarments for the styles you're considering.

If you already have shoes you plan to wear with your dress, bringing them along can also help you get a better idea of the overall length and complete look.

Does Lady Black Tie offer alterations?

We do not provide alterations in-house, but we're happy to provide a list of local seamstresses who can assist with alterations and fit adjustments.

We recommend purchasing your dress with enough time to allow for any alterations that may be needed.

Where is Lady Black Tie located?

Our store is located on the 2nd Floor at 43 Broad Street, Hudson, Massachusetts.

When you arrive, simply follow the signs to the 2nd Floor and come on in—we welcome walk-in shoppers!